Reduce operating costs and modernize the voice platform in your workplace. Simplify calling, video, and live chat, and manage the system on your own terms. When you choose Digitech Voice you have a system that is flexible with on-premise and cloud options for a scalable unified communication solution.
A powerful, all-in-one business phone system and contact center solution crafted for companies with 5+ users. Manage it on-premise, in your private cloud, or hosted. No annual licensing costs, no data uploads to third parties - just secure, confidential calling under your control.
Supports leading platform integrations with CRM systems like Salesforce, HubSpot and Zoho as well as Helpdesk systems like Zendesk and Freshdesk. 3CX also connects with MS 365 and Google streamlining communication, boosting productivity and improving customer experience across channels and teams.
Built for mobility, with remote work apps for Android, iOS, and Web that offer secured communications for the whole team. With the iOS and Android applications, business communication is no longer tied to the office building. And best of all there's no need to disclose your personal information. Included with your 3CX.
AI Reporting includes call & voicemail transcription, summaries, and sentiment analysis. Each transcribed call or voicemail is summarized with a sentiment score, giving you actionable insights into caller mood and overall interaction quality across queues, ring groups and agents all in one place.